For people with big life ambitions

Refund & cancellation policy

Last updated: 15.02.2026

This Refund & Cancellation Policy (“Refund Policy”) applies to all purchases made through https://jenizinovieva.com/ (the “Website”), operated by JZ GLOBAL LLC, a Florida limited liability company (“Company,” “we,” “us,” or “our”).

This Refund Policy is incorporated by reference into, and forms an integral part of, the Terms of Use.

By completing a purchase, submitting payment, or paying an invoice, you expressly agree to this Refund Policy.

1. All Sales Are Final

Due to the digital and experiential nature of the offerings provided through the Website, ALL SALES ARE FINAL.

Once access to any digital content, informational or experiential materials, or group-based interactive experiences is granted, no refunds, cancellations, or exchanges are provided.

2. Delivery & Access

You acknowledge and agree that:

  • access to digital content or experiential offerings constitutes full delivery and fulfillment of the purchased product;
  • delivery occurs at the moment access is granted, regardless of whether you choose to access, attend, or fully participate;
  • digital and experiential offerings cannot be returned.

3. No Grounds for Refund

Refunds will not be issued for any reason, including but not limited to:

  • change of mind or personal circumstances;
  • dissatisfaction with content, format, or experience;
  • partial participation or non-attendance;
  • lack of perceived benefit or desired outcome;
  • technical issues on the user’s side;
  • misunderstanding of the nature of the offering.

4. Pricing & Payment Processing Fees

Prices displayed on the Website represent the base price of the offering.

Additional payment processing fees, transaction fees, or similar charges imposed by third-party payment processors may apply and will be disclosed prior to completion of payment.

If a refund is issued solely where legally required, you acknowledge and agree that:

  • third-party payment processing fees, transaction fees, dispute fees, or similar charges are non-refundable, and
  • such fees may be deducted from the refunded amount, to the maximum extent permitted by law.

5. Chargebacks & Payment Disputes

Initiating a chargeback or payment dispute after access has been granted constitutes payment abuse and a material breach of the Terms of Use.

The Company reserves the right to:

  • dispute any chargeback or payment dispute;
  • revoke access immediately;
  • permanently restrict future purchases or participation;
  • recover costs, fees, and damages associated with abusive or bad-faith conduct.

6. Exceptional Circumstances

Refunds are not provided except where explicitly required by applicable law.

Any legally required refund determination is made solely at the Company’s discretion and does not establish a precedent.

7. Right to Refuse Service

The Company reserves the right to refuse service, suspend access, or terminate participation without refund in cases including, but not limited to:

  • violation of the Terms of Use;
  • abusive or disruptive behavior;
  • misuse or unauthorized distribution of content;
  • payment abuse or suspected fraud.

8. Governing Law

This Refund Policy shall be governed by and construed in accordance with the laws of the State of Florida, USA.

Any disputes arising out of or relating to this Refund Policy shall be subject to the exclusive jurisdiction of the state or federal courts located in Miami-Dade County, Florida, as set forth in the Terms of Use.

9. Contact Information

For questions regarding this Refund Policy, please contact:

shop@jenizinovieva.com